CMI Level 3 Diploma First Line Management & Leadership
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- Live streamed tutor-led classes per unit
- Regionally relevant classroom content and examples
- Qualify for roles like Team Leader, Project Officer or First-Line Manager
Is the CMI Level 3 Diploma right for you?
The globally recognised CMI Level 3 Diploma in First Line Management and Leadership is a fully accredited qualification designed to help aspiring and practising managers develop essential leadership and management skills. Throughout the course, you'll develop the skills required to:
- Lead and motivate teams with confidence
- Manage people and workplace resources effectively
- Communicate clearly with colleagues and stakeholders
- Solve problems and make informed decisions
- Support organisational objectives and business performance
- Progress your management and leadership career
Whether you're stepping into your first management role or looking to strengthen your existing leadership capabilities, this qualification provides a solid foundation for long-term career development.
Don't want to commit to the full Diploma? Enrol on the CMI Level 3 Award or Certificate instead (currently available in the UK region only).
CMI Level 3 Diploma Course Details
While you don’t need any formal qualifications to study the CMI Level 3 Diploma in First Line Management and Leadership, you must be at least 16.
We do recommend that you have a good understanding of English to get the most out of this course.
If English is your second language, we recommend you have an IELTS 6 or equivalent, but we're happy to review your case on an individual basis.
The CMI Level 3 Diploma in First Line Management and Leadership is delivered through live, tutor-led online classes.
Expert-based tutors will teach learners the following six modules:
- Approaches to Managing and Leading People and Teams
- Contributing to the Management of Change
- Contributing to the Management of a Project
- Managing Problems and Decision Making
- Supporting the Delivery of Customer Service
- Managing Data and Information
For full details of what you'll learn in each module, download your free CMI course guide.
You'll complete a written assignment of around 2,000 to 3,000 words for each module you study.
Your assignments will be submitted online through our virtual learning platform, mystudyspace, and marked by our CMI tutors.
For more details, download your free CMI Level 3 Diploma course guide.
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CMI Level 3 Diploma FAQs
The Chartered Management Institute (CMI) is the only organisation in the world that can award Chartered Manager status – the highest professional recognition you can achieve as a manager or leader.
With over 60 years of experience and a Royal Charter to its name, CMI is a globally respected authority on leadership and management. It supports more than 100,000 members worldwide, setting the standard for what great management looks like.
CMI qualifications are recognised by employers across industries, helping you build the strategic skills, professional credibility, and career confidence you need to take the next step in your leadership journey.
The right CMI course for you depends on your experience and career goals.
CMI Level 3 courses are ideal for aspiring and practising first line managers, supervisors and team leaders.
- CMI Level 3 Diploma in First Line Management and Leadership is made up of five modules, and teaches a broad range of practical management skills for those just starting out.
Completing the Level 3 Diploma means you will be eligible for Foundation Chartered Manager status (fCMgr), subject to retention of your CMI membership.
CMI Level 5 courses are designed for mid-level managers who usually report to a senior manager or business owner.
- CMI Level 5 Certificate in Management and Leadership is a shorter course, covering two modules. It's ideal if you want to focus on developing your core strategic management skills.
- CMI Level 5 Diploma in Management and Leadership allows you to choose a wider array of modules from a selection of nine options. It's ideal if you'd like to expand your knowledge and master a wide variety of strategic skills, from change management to coaching and mentoring.
CMI Level 7 courses are designed for senior managers and directors. They're ideal if you have responsibility for strategically leading an organisation.
- CMI Level 7 Certificate Strategic Management and Leadership Practice is a shorter course, allowing you to focus on the modules that are most valuable to your progression as a leader.
- CMI Level 7 Diploma in Strategic Management and Leadership Practice covers a wider range of modules, giving you the comprehensive management expertise you need to deliver organisational results across a range of business areas.
Completing the Level 5 or Level 7 Diploma then grants you a fast-tracked route to Chartered Manager status, the most prestigious management accolade!
The CMI Level 3 Diploma is broadly comparable to qualifications such as A Levels and Advanced Apprenticeships.
That doesn’t mean the course is the same as an A Level, but it means that it sits at a similar level of difficulty.
This makes it a useful qualification if you’re working towards a role such as Team Leader, Supervisor or First Line Manager.
Yes! The CMI Level 3 Diploma is the most comprehensive qualification in the Level 3 First Line Management and Leadership suite.
The diploma consists of five modules, which make up a directed pathway of 38 credits.
Studying with us also means that you'll benefit from the experience of expert tutors, with real life experience.
Additionally, the Level 3 Diploma is taught through live-online tutor-led classes, giving you the opportunity to network and learn from not only your tutor, but also your peers.
We specialise in flexible, 100% online learning designed to fit around your life. Whether you're working full-time, caring for family, or just need more control over your studies, we give you the freedom to learn at your own pace, from anywhere in the world.
Here’s why thousands of students choose ICS Learn every year:
- 24/7 course access so you can study anytime, on any device
- Personalised tutor support from subject experts
- Flexible payment plans to spread the cost
- Trusted by students in over 100+ countries
- Career-ready qualifications recognised by employers and universities
With ICS Learn, you’re in control of your education – and your future.


